File problems
Verified for plugin version 0.2.0 · Navisworks 2024-2027
Messages you can see when you click a file in the markup detail. Files up to 50 MB can be downloaded.
Your session ended. Log in again, then click the file again.
Section titled “Your session ended. Log in again, then click the file again.”Where: clicking an attachment. Cause: the session ended. Fix: log in again, then click the file again.
This file is no longer available to you.
Section titled “This file is no longer available to you.”Where: clicking an attachment. Cause: your access to it was removed. Fix: ask your project admin.
The file could not be opened: <detail>
Section titled “The file could not be opened: <detail>”Where: clicking an attachment. Cause: Windows could not open the downloaded file. Fix: open it from the downloads folder yourself and see the diagnostic log.
This file is larger than the 50 MB limit.
Section titled “This file is larger than the 50 MB limit.”Where: clicking an attachment. Cause: the file is over the 50 MB limit of the plugin. Fix: download it in the web app.
The download took too long
Section titled “The download took too long”Where: clicking an attachment. Cause: the network was too slow. Fix: click the file again.
The download was interrupted: <detail>
Section titled “The download was interrupted: <detail>”Where: clicking an attachment. Cause: the connection broke during the download. Fix: click the file again.
This file cannot be downloaded from here. Open the markup on the web.
Section titled “This file cannot be downloaded from here. Open the markup on the web.”Where: an attachment on an older server. Cause: only a web link to the file is known. Fix: click Open on web and download it there.
<name> is not a kind of file Kroons opens for you (pictures, office documents, PDF and Autodesk files are). It was saved and is shown in Explorer.
Section titled “<name> is not a kind of file Kroons opens for you (pictures, office documents, PDF and Autodesk files are). It was saved and is shown in Explorer.”Where: clicking an attachment. Cause: Kroons opens only some kinds of file, for safety. Fix: open the file from Explorer yourself if you trust it.
No program is set up to open <name>, so it was saved and is shown in Explorer.
Section titled “No program is set up to open <name>, so it was saved and is shown in Explorer.”Where: clicking an attachment. Cause: no program on this computer opens that kind of file. Fix: install a program for it, or open it another way.
Related
Section titled “Related”Kroons is a product of Maintenance Data Services OÜ, Estonia.
Autodesk and Navisworks are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. Maintenance Data Services OÜ is not affiliated with Autodesk. All other brand names, product names, or trademarks belong to their respective holders.