Skip to content
Kroons Help

The plugin does not appear in Navisworks

Verified for plugin version 0.2.0 · Navisworks 2024-2027

Check these in order when there is no Kroons tab in Navisworks.

  1. The bundle folder exists in one of the two ApplicationPlugins folders: for you only %AppData%\Autodesk\ApplicationPlugins\kroons.Kroons.bundle, for all users %ProgramData%\Autodesk\ApplicationPlugins\kroons.Kroons.bundle.
  2. A per-user install is visible only to the Windows user who installed it. Log in as that user, or install for all users.
  3. Your Navisworks is one of 2024 to 2027, Manage or Simulate, and the installer marked it as supported. See What you need.
  4. Close and restart Navisworks after installing: Navisworks loads plugins when it starts.
  5. A leftover HdMarkup.bundle of the earlier HD Markup version is removed by the installer, so that Navisworks does not load two copies. If you removed or moved files by hand, reinstall.
  6. Reinstall Kroons. See Install the plugin.
  7. Read the diagnostic log and send it to support.
Section titled “Related”

Install the plugin, Installer messages.

Verified for plugin version 0.2.0 · Navisworks 2024-2027

Kroons is a product of Maintenance Data Services OÜ, Estonia.

Autodesk and Navisworks are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. Maintenance Data Services OÜ is not affiliated with Autodesk. All other brand names, product names, or trademarks belong to their respective holders.